Shipping (UPS/USPS)
Processing Time
All orders are handmade and prepared with care. Please allow 1–3 business days for processing before your order ships.
Shipping Methods
We offer reliable U.S. shipping options through trusted carriers.
Delivery times typically range from 3–7 business days depending on your location and shipping method selected at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Shipping Delays
While we always work hard to ship quickly, unexpected delays (weather, carrier issues, holidays) may occur. We appreciate your patience and understanding.
Returns
Absolutely! We accept returns for items that are unopened, unused, or that arrived damaged. Your happiness matters to us, so we’re here to help make things right.
Due to the handmade and personal nature of our fragrances, we do not accept returns on opened or used products.
However, your satisfaction matters deeply to us.
We gladly offer returns or exchanges for the following situations:
Eligible Returns
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Items damaged during shipping
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Incorrect items received
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Unopened and unused products in original condition (within 14 days of delivery)
To request a return or exchange, please contact us at [your email] with your order number and a photo (if applicable). Our goal is to resolve issues quickly and with care.
Non-Returnable Items
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Opened or used fragrances
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Sample sets
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Items purchased during final sale promotions